Travel Be 4U

3 Comments so far

1. divamom on October 12th, 2009

   i have always used expedia. they are great. i have not had any problems and i have used them several times.

2. gaulde on October 14th, 2009

   No it seem totally logical but there are other sites around that also post bad reviews you just have to look for them.

3. Laika on October 15th, 2009

   I guess that would be better from tripadvisor.com who accepts most of the reviews of the hotel even from people who haven’t really stayed at the hotel. :p

   As with all information posted on the internet, travel reviews should be taken with a grain of salt (including this one).

   I think travelocity and orbitz are right in filtering out any improper language that may sometimes be included from an irate customer but that doesn’t necessarily mean that they wouldn’t show the different sides of a hotel, both good and bad.

   For instance, I have a friend who used asiahotels.com for booking her honeymoon trip to Bali. The online reservation process went smoothly, she didn’t have any problems, but when she arrived at the resort, she found that the resort’s standards didn’t quite meet her expectations. After her trip, she was given a survey/questionnaire email by asiahotels.com about her stay, and she poured her heart out. She gave the good qualities of the resort, but also offered suggestion on how their services can be improved, and this was posted on the site. Later on, she was surprised to learn that after asiahotels forwarded her feedback to the resort, the resort gave apologized and responded on her suggestions.

   All in all, I think this way would help both the guest and the resort/hotel. If travel sites don’t give a balanced view of a hotel, it would also hurt their reputation for not being able to help their customers, and the customers would also be turned off of the hotel.

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